Internal Audit Report 17-01 Ambulance Service Contract April 2017

INTRODUCTION

The City of Sioux Falls, including the Sioux Falls Regional Emergency Medical Services Authority (REMSA), and Paramedics Plus, LLC entered into a Surface Ambulance Transport Services Franchise Agreement with an effective date of May 21, 2015. This agreement grants Paramedics Plus an exclusive franchise to provide all surface ambulance transport services that originate and end within the city limits of Sioux Falls. This audit focuses on contract compliance with response time requirements and mutual aid services.

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